Last updated: May 09, 2020

The information contained on TheHeroHotline.com website (the "Service") is intended for general information purposes only by The Hero Hotline ("us", "we", or "our").

Health/Medical Usage and Information

This website offers access to coaching information and coaching conversations and is designed for educational purposes only. You should not rely on this information as a substitute for, nor does it replace, professional medical advice, diagnosis, or treatment for medical, mental illness or behavioral problems concerning yourself or someone else. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical, mental or behavioral condition.

In Case Of Crisis: Medical, Mental, Behavioral

Medical: If you think you may have a medical emergency, call your doctor or 911 immediately.

Suicide & Life-Threatening Behavior: If you or anyone you know are in a crisis or may be in danger, please find immediate help. Call 911 or 1 (800) 273-8255.

Use At Your Own Risk

In no event shall The Hero Hotline be liable for any special, direct, indirect, consequential, or incidental damages or any damages whatsoever, whether in an action of contract, negligence or other tort, arising out of or in connection with the use of the Service or the contents of the Service. The Hero Hotline reserves the right to make additions, deletions, or modification to the contents on the Service at any time without prior notice.

Indemnification and Release

You agree to utilize the Services with the full understanding that The Hero Hotline and its coaches are volunteers and are in no way responsible or liable for your decisions, actions and outcomes. You also agree to hold The Hero Hotline and its coaches and volunteers harmless, free of all liability and responsibility, and indemnify The Hero Hotline and its coaches for any adverse situations created as a direct or indirect result of a specific referral, advice given, or any actions taken while working with or as a result of working with The Hero Hotline and its coaches.

You further release and forever discharge The Hero Hotline and its coaches of and from any and all claims arising from or in connection with the Services.

No Professional Advice

At The Hero Hotline we want you to enjoy and benefit from your coaching. Our Coaches make every effort to provide you with helpful advice. However, this information should not be used in place of any recommendations by medical, legal or financial professionals or other professional counselors. It is your responsibility to evaluate any information, opinion, advice or other content provided through or in conjunction with the Service.

Information fromThe Hero Hotline or its affiliates or their employees or contractors, including, but not limited to, the readers, is not intended to be a substitute for any professional advice, including, but not limited to, (a) professional medical advice, diagnosis, or treatment, (b) professional financial or investment advice or guidance, or (c) professional legal advice. Never disregard or delay seeking professional medical advice or other professional advice because of something you have read, or information received, through our Services. The Hero Hotline is not engaged in the practice of medicine or law and does not recommend or endorse any specific products, procedures, treatments, medications, opinions, or other information that may be mentioned, discussed, or described in The Hero Hotline materials or through our Services.

Disclaiming Ownership Of Results Of Advice

The Hero Hotline is an online platform that provides access to a group of Coach providers and acts solely as a connector between clients and Coaches. The Hero Hotline does not warranty this relationship.

Your reliance on the information provided by The Hero Hotline, by a The Hero Hotline Coach, by a The Hero Hotline employee or contractor, by a third party moderator, by The Hero Hotline sponsors, or by other users of the Services is solely at your own election or choice. Any and all decisions that you make that are based in whole or in part upon information provided by The Hero Hotline, through its Service, its employees, its contractors, or its sponsors, or otherwise available on The Hero Hotline, will be your sole and exclusive responsibility.


The Hero Hotline does not employ the Coaches participating in the Service. Furthermore, The Hero Hotline assumes no responsibility for the quality of the services a Coach provides, nor any act, omission or wrongdoing of any Coach. While The Hero Hotline will connect you with Coaches, connect you with a new Coach if the experience is unsatisfactory and follow up on any complaints about a Coach, The Hero Hotline makes no representation or warranty whatsoever as to whether you will find the Coach’s services relevant, useful, correct, satisfactory or suitable to your needs.

While The Hero Hotline does research and verify certain documents of the Coaches using the Service, The Hero Hotline does not guarantee the verification of degrees, qualifications, licensure, certification, credentials, competence, or background of any Coach. Your relationship relating to the Coach’s services is strictly with the Coach. The Hero Hotline is not involved with the actual substance of that relationship and does not validate or control any of the Coach services. You are advised to exercise a high level of care and caution in the use of The Hero Hotline.


The Hero Hotline assumes no responsibility for errors or omissions in the contents on the Service.

The Hero Hotline does not warrant that the Service is free of viruses or other harmful components.

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